kk44 Privacy Policy

Last updated: 9 November 2026

This Privacy Policy describes how kk44 (kk44.guru) collects, uses, and safeguards personal information belonging to players who access our online casino and sports-betting platform. By registering an account or continuing to use the site, you confirm you have read and understood this document.

Who This Policy Covers

This policy applies to all registered users and visitors of kk44.guru, including players based in Bangladesh who access the platform via browser, the kk44 Android app, or any affiliated mobile page. If you are using the site on behalf of another person, you confirm that person has consented to the practices described here.

Data We Gather When You Play

We collect information in three broad categories depending on how you interact with kk44:

We do not collect your bKash PIN, Nagad PIN, or any payment password. Those remain between you and your payment provider at all times.

Why kk44 Uses Your Information

Every piece of data we hold has a specific, documented purpose. The main reasons are:

• Running your account — processing deposits (funds arrive within 2 minutes), paying out withdrawals (processed within 29 minutes), and keeping your balance accurate.
• Identity and age verification — confirming you are over 18 and are who you say you are, as required before your first withdrawal.
• Fraud and AML compliance — detecting suspicious patterns and meeting anti-money-laundering obligations.
• Customer support — answering queries via 24/7 Live Chat and resolving disputes with full context.
• Personalisation — showing game recommendations based on your play history and sending bonus notifications you are eligible for.
• Platform security — identifying unusual login locations and locking accounts if a breach is suspected.
• Legal obligations — retaining records as required by applicable regulations.

When We Share Data — and When We Don't

kk44 shares personal data only in limited, necessary situations:

Third-party service providers

Game studios (Spribe, JDB, CQ9, Sexy Gaming, FA Chai, JILI, Playtech) and payment processors receive only the minimum data required to deliver their service — for example, a transaction reference number. They are contractually bound not to use it for their own marketing.

Regulatory and legal requests

If a court order, government authority, or financial-crime investigation requires us to disclose records, we comply — but we will notify you unless legally prohibited from doing so.

Business transfers

If kk44 is acquired or merges with another entity, your data may transfer as part of that transaction. You will be informed at least 30 days in advance and given the option to close your account.

What we never do

We do not sell, rent, or lease your personal information to advertising networks, data brokers, or any unrelated commercial third party.

Payments, KYC and Identity Checks

When you request your first withdrawal, kk44 requires KYC (Know Your Customer) verification. You must submit one of the following:

• National ID Card (NID)
• Passport
• Driving Licence

Documents are reviewed within 12 hours. Uploaded files are stored using encrypted cloud storage and are accessible only to our compliance team. Once verification is complete, documents are retained only as long as required by law, then securely deleted.

Payment data (bKash, Nagad, Rocket, Upay, Bank Transfer account references) is stored in tokenised form. We never log full mobile banking credentials on our servers.

Cookies and Session Tracking

kk44 uses cookies and similar technologies to keep you logged in, remember your game preferences, and measure site performance. The types in use are:

• Essential cookies — required for the site to function; cannot be disabled.
• Performance cookies — anonymous analytics that help us fix slow pages and broken flows.
• Preference cookies — store settings like your chosen language or last-played game category.

You can clear cookies through your browser settings at any time, though doing so will log you out of your kk44 account. We do not use third-party advertising cookies.

How Long We Keep Records

Retention periods differ by data type. As a general guide:

• Account and KYC records — kept for a minimum of 5 years after account closure, to satisfy AML obligations.
• Transaction logs — kept for 5 years from the date of the transaction.
• Live chat transcripts — kept for 2 years, then deleted unless linked to an open dispute.
• Device and session logs — kept for 90 days, used mainly for security audit purposes.

Once a retention period ends, data is permanently deleted or anonymised so it can no longer be linked to you.

Rights You Hold Over Your Data

Regardless of where you are located, kk44 honours the following rights for all account holders:

• Access — request a copy of all personal data we hold on you.
• Correction — ask us to fix inaccurate or incomplete records.
• Deletion — request erasure of data we are not legally obliged to retain.
• Restriction — ask us to pause processing while a dispute is being resolved.
• Portability — receive your account and transaction data in a structured, machine-readable format (CSV or JSON).
• Objection — opt out of non-essential processing such as personalised game recommendations.

Players Under 18

kk44 does not knowingly collect data from anyone under the age of 18. Our registration process includes a date-of-birth check, and KYC verification confirms age before any withdrawal is processed. If we discover that a minor has created an account, it will be closed immediately, funds returned, and all associated personal data deleted.

Parents or guardians who believe a minor has accessed our platform should contact us through Live Chat straight away.

When This Policy Changes

We review this Privacy Policy at least once a year and after any significant change to our data practices. When we make a material update — one that affects your rights or how we use your data in a new way — we will:

• Display a notice on the kk44 homepage for at least 14 days.
• Send a notification to your registered mobile number or email address.
• Update the "Last updated" date at the top of this page.

Continuing to use kk44 after the effective date of any update constitutes acceptance of the revised policy. If you disagree with a change, you may close your account before the new policy takes effect.

Reaching Our Privacy Team

For any privacy-related question, data request, or complaint, the fastest route is our 24/7 Live Chat, available directly from the kk44 platform. Live Chat agents can triage your request and escalate to the Privacy Team within one business day.

When contacting us, please include your registered mobile number and a clear description of your request. Do not share passwords, PINs, or full financial account numbers in any message.